Business hours, location and contact information

Gretna Grab & Go: 1105 Lafayette St. in Historic Old Gretna. Monday - Friday 7A to 7P and Saturday - Sunday 8A to 4P. BR Grab & Go: 18303 Perkins Rd. East Ste. 409 Monday - Friday 7A to 6P and Saturday - Sunday 9A - 4P Business Office: Monday - Friday 9A to 4P Phone: (504) 309-5427 Ext. 3 Email: customerservice@cleancreations.net

When do I have to order by?

If interested in receiving an order for Sunday delivery/pickup, ordering is open from Friday at 5:01 AM through Wednesday at 5:00 AM. For Wednesday delivery/pickup, ordering is open from Wednesday at 5:01 AM through Friday at 5:00 AM.

Can I get delivery to the Baton Rouge area?

At this time we are offering pick up to our BR customers. Pick ups can be made at our Perkins Road East location. Please give us a call for more information.

Baton Rouge Pickup Times

Baton Rouge orders will be available for pick up on Sunday's and Wednesday's each week after 12:00 PM.

How do I cancel a subscription?

Subscription cancelations requests should be sent to customerservice@cleancreations.net. Once a request is received, the cancellation will be confirmed through email. Once a subscription processes, any refunds due to cancellation will be given in the form of a Clean Creations credit.

How do meal plans work?

Meal plans will always be split between Sunday and Wednesday of each week. We do this to ensure that you are receiving the freshest food possible and do not have to freeze your freshly prepared meals. On Sunday you will receive days 1-3 of your meal plan ; the remaining days of your meal plan will then be received on Wednesday. (Ex. If you were to choose 2 meals per day /5 days per week, you would receive 6 meals on Sunday and 4 meals on Wednesday for a weekly total of 10 meals)

Do you deliver?

Yes, we deliver to the New Orleans Metro area including the Northshore! 

Which days and times do you deliver?

We deliver on Sunday between 5p & 8p and Wednesday between 4p & 7p.

How does delivery work and do I have to be home to receive my order?

You will receive a text from our delivery team when they are on the way to your location. Deliveries are conveniently made to your door in an eco friendly paper bag. If you will not be home to receive your order, no worries! You can place a cooler bag with ice packs out or an ice chest out and our delivery team will place the meals in there to keep them cold until you arrive home. Once the delivery is made, you will receive a picture via text confirming the delivery and placement of your order. *Please make sure to have an updated cell phone number listed on your profile page*

Frequently Asked Questions

How do I get started?

Please visit the “Get Started” link on our website to set up an account. Once a profile is created, you can then visit the “Order” tab on our homepage to begin placing your order.

Are meal plans recurring?

Yes. Meal plans are subscriptions and charges will recur weekly, biweekly or monthly based on billing preferences.

Can I choose my meals?

Yes! For subscription orders meals can be chosen before your initial checkout, then again once the account auto renews. If you are not on a subscription meals can be chosen under the “a la carte” ordering section.

Do I have to order a meal plan?

No. Meal plans are just one of the options we offer. Customers also have the ability to order a la carte, bulk or through our custom meal builder. With these 3 options, you will only receive food when an order is placed.

Can deliveries be paused or placed on hold?

Yes. Please log into your Clean Creations’ profile. Once logged in, please choose “Subscription” on the left. From here you can pause an upcoming delivery. Once paused, a prepaid delivery day will automatically be added to the end of your subscription.

How do I cancel an upcoming delivery?

Please send all cancellation request to customerservice@cleancreations.net. An email confirmation will be sent once cancelled. Cancellations for Sunday delivery must be received before 5AM on Wednesday. If cancelling a Wednesday delivery, a cancellation request must be received by 5AM on Friday. Requests received after Friday at 4:00 PM will be processed on the following Monday. *** Any refunds due to cancellation will be given in the form of a credit on the Clean Creations account not to the credit card on file***

Can I see a menu?

Menus can be accessed by clicking the “View Menu” tab on the home screen or by clicking the “order” tab on the home screen and then selecting “A la carte”.

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